InBox DynamicFieldLink
Version 7.0.1
Creation date 02/06/2023
Resources
Module to create a new dynamic field type, link type field.
Prerequisites
Framework
The following versions of Znuny Framework are supported:
- [7.x.x]
Modules
The following modules are required:
- InBox Core 7.0.1 or superior
Operating System
The following operating systems are required:
- [None]
Third Party Software
The following third party software is required:
- [None]
Browsers
The following browsers is required:
[Chrome]
[Mozilla]
Installation
bin/otrs.Console.pl Admin::Package::Install /path/to/InBox\ DynamicFieldLink-7.0.1.opm
Configuration
DynamicFieldLink::ButtonColor
Add the color that will be assigned to the border and background of the button. (PS: the color must be in hexadecimal)
Use
Creating a custom dynamic field
To create the new dynamic field, navigate to the Administration -> Dynamic Fields menu. And choose in the Ticket object, the type Link:
Fill in the fields as desired.
Link value 1: This is the first link that will be used to, for example, access and generate forms.
Link value 2: This is the second link that will be used to view, for example, the generated forms in Agent Ticket Zoom.
Parameter value:
Yes -> a random number will be generated and sent at the end of the url.
No -> only the provided link will be used.
Button name: add the text that will be displayed on the button.