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InBox DynamicFieldLink

Version 7.0.1

Creation date 02/06/2023

Resources

Module to create a new dynamic field type, link type field.

Prerequisites

Framework

The following versions of Znuny Framework are supported:

  • [7.x.x]

Modules

The following modules are required:

  • InBox Core 7.0.1 or superior

Operating System

The following operating systems are required:

  • [None]

Third Party Software

The following third party software is required:

  • [None]

Browsers

The following browsers is required:

  • [Chrome]

  • [Mozilla]

Installation

bin/otrs.Console.pl Admin::Package::Install /path/to/InBox\ DynamicFieldLink-7.0.1.opm

Configuration

Add the color that will be assigned to the border and background of the button. (PS: the color must be in hexadecimal)

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Use

Creating a custom dynamic field

To create the new dynamic field, navigate to the Administration -> Dynamic Fields menu. And choose in the Ticket object, the type Link:

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Fill in the fields as desired.

Link value 1: This is the first link that will be used to, for example, access and generate forms.

Link value 2: This is the second link that will be used to view, for example, the generated forms in Agent Ticket Zoom.

Parameter value: 
            
    Yes -> a random number will be generated and sent at the end of the url.
    No  -> only the provided link will be used.

Button name: add the text that will be displayed on the button.

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